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Refund & Reschedule Policy

 

              Refund & Reschedule Policy

 

 

Voucher Usage Cancellation / Reschedule Request Type Refund Amount
Did not use Purchased the voucher but did not book the test An admin charge of $100 per voucher will be deducted.
Booked the test Cancellation (more than 7 days before test date) Eligible for refund of 50% of test fee paid.
Booked the test Cancellation (7 days or less before test date) No refunds will be made.
 

Please note we will process your refund towards your bank account in 30 days.